Our Team

We understand that the strength of our organization comes from the people behind it. That’s why we are deeply committed to taking care of our staff and volunteers, ensuring a supportive, respectful, and inclusive environment for everyone. We believe in working together as a cohesive team, where every member’s contribution is valued and recognized.

low entropy team
Andy Asencios
Executive Director
Ness Gale

Co-Executive Director

Rick Liu

Accountant

Simon Cheung

Magazine Editor (Volunteer)

Mandy Cummings

Blog Coordinator (Volunteer)

Paul Potoki

Web Developer

Renae Spagnoletti

Thrift Store Manager

Roya Asadollahzadeh
Thrift Store Assistant Manager
Melissa Faraguna

Program Coordinator, Bridging Generations

Erfan Torfenejad

Thrift & Fund Sales Associate

Andy Asencios

Executive Director

Andy is joining Low Entropy at a pivotal moment in her life, bringing not only extensive professional and lived experience, but also a strong sense of personal stability that allows her to fully support a team and an organization committed to meaningful impact and to the growth of its people and community.

Andy has over 18 years of experience developing and executing strategic plans, financial management, revenue generation, fundraising, marketing, sales, business development, and communications strategies, including over a decade in executive and people leadership roles across the nonprofit and private sectors. Throughout her career, she has led finance and administration functions with full responsibility for budgeting, financial controls, reporting, and compliance, ensuring strong financial stewardship and long-term sustainability.

She brings deep expertise in accounting and financial management, including overseeing multi-million-dollar budgets, implementing internal control systems, strengthening financial reporting, and stabilizing cash flow. In her recent leadership roles, Andy has successfully grown organizational revenue, improved profit margins, and aligned financial strategies with operational and mission-driven goals.

Andy’s academic background is a reflection that Education helps to change lifes. She holds a Master of Education (MEd) from Thompson Rivers University, an Executive MBA (EMBA) and an MBA with a strong background in Accounting and Legal compliance. She also holds a Bachelor’s degree in Business with background in Accounting from the Pontifical Catholic University of Peru, a Graduate Diploma in Project Management, a Graduate Diploma in Sales Direction, a specialization in Marketing from Kellogg School of Management (North Western University), and a specialization in Legal Tech and Innovation from The George Washington University, among others..

Andy is an Indigenous woman from Peru, born into the legacy of the Inka imperium. Her lived experience—including experiencing homelessness at a young age—has shaped her leadership, grounding it in resilience, empathy, and a deep commitment to equity and community. Since coming to Canada, she has worked alongside Indigenous communities in both urban and remote settings, supporting initiatives that centre cultural safety, dignity, and self-determination.

Her leadership style is people-centered, strategic, and accountable. She focuses on building strong teams and successful professionals, creating systems that support transparency and performance, building long term relationships, and creating meaningful impacts and moments for people, while ensuring that financial and operational decisions are aligned with purpose and impact.

As Executive Director, Andy is committed to leading with integrity, strengthening financial sustainability, and advancing the organization’s mission in a way that is both responsible and transformative.

Read More
Ness Gale Headshot
Ness Gale
Co-Executive Director

Ness is passionate about empowerment, leadership, and skill-building, with extensive experience in mentorship, creating impactful programs, and facilitating opportunities for individuals to gain confidence and self-worth. Deeply committed to fostering community and connection, she works to create spaces where people can thrive.

Rick Liu - Accountant
Rick Liu

Accountant

Rick Liu is a Certified General Accountant (CPA, CGA) with a demonstrated history of working in non-profit and private sectors. Rick joined Low Entropy Foundation in June 2022. In his current role as Accountant, Rick provides budgeting and financial administration support for the organization, while managing the day to day financial requirements from both external and internal stakeholders.

Simon Cheung
Simon Cheung

Magazine Editor

After studying journalism at Western University, Simon worked as a reporter before turning his attention to law and non-profits. He has been lucky enough to blend these interests into a career involving non-profit program co-ordination, advocacy and volunteering.

Mandy Cummings
Mandy Cummings

Blog Coordinator

Mandy’s experience as a team lead, facilitator, and consultant, supports our organization to reach our goals of personal development and self-fulfillment. In her spare time, Mandy enjoys cooking elaborate dishes, meditating, scuba diving, and getting lost in new places in all corners of the world.

potoki paul
Paul Potoki

Web Developer

Paul is an enthusiastic web developer dedicated to shaping seamless digital experiences that foster connection and accessibility. With expertise spanning personal blogs, corporate sites, e-commerce platforms, and real estate websites, Paul crafts user-friendly designs that invite engagement and interaction.

 

His commitment to best SEO practices ensures that every project not only looks great but reaches the communities that need it most. Rooted in our mission of fostering growth and inclusivity, Paul’s work helps bring our vision to life—creating online spaces that inform, inspire, and empower.

Renae Spagnoletti
Renae Spagnoletti

Store manager of Thrift & Fund Burquitlam

With over a decade of experience as a successful manager, I’ve consistently delivered results and take pride in my skills in merchandising, organization, and cultivating a welcoming, inclusive, and positive environment for both staff and volunteers.

 

Helping others has always been a passion of mine, and I feel incredibly fortunate to be in a role where I can make a meaningful impact. Being able to express genuine care and compassion as part of my work is something I truly value.

 

I’m excited about what’s ahead for Low Entropy and look forward to contributing to the continued growth and success of the Thrift & Fund store!

Roya Asadollahzadeh

Thrift Store Assistant Manager

I’m so happy to be part of the Thrift & Fund Store family. Moving from Iran to Canada  was a big change, but it gave me the chance to grow, learn, and connect with a new community.

 

I’m a naturally positive and energetic person. I love meeting new people, creating meaningful connections, and helping others feel welcome. Sustainability, creativity, and community service have always been close to my heart.

 

At Thrift & Fund, I create social media content, highlight our volunteers and events, and showcase the treasures in our store. My goal is to make our store feel not just like a place to shop, but a warm and inspiring space where everyone belongs.


Being part of Thrift & Fund is more than a job for me — it’s a chance to spread positivity, celebrate community, and show that second-hand can be first choice.

Melissa Faraguna

Program Coordinator, Bridging Generations

After joining Low Entropy Foundation through Thrift & Fund in 2024, Melissa stepped into program coordination with the encouragement of the Co-Executive Directors, who recognized her desire to foster meaningful connection within the community. As the Program Coordinator for Bridging Generations, she brings a diverse background in education, library services, advertising, and community engagement.

Having lived on multiple continents throughout her life, and guided by a deep curiosity about people and the human experience, Melissa has developed a strong appreciation for different cultures, perspectives, and the universal human need for belonging and authentic connection — something she believes can serve as a salve for the soul. Through Bridging Generations, she hopes to create a space where youth and seniors can genuinely connect, create, share their stories, and recognize the value within their own lived experiences.

Melissa is especially inspired by the words of Charles Dickens: “No one is useless in this world who lightens the burdens of another,” a sentiment that reflects the heart of Bridging Generations and the importance of caring for one another across generations.

Read More
Erfan Torfenejad

Thrift & Fund Sales Associate

I have been a part of The Low Entropy Foundation since 2021, and cannot imagine ever leaving. I have worn many hats during my time here as a volunteer, fund developer, board member, staff member at their thrift store and so forth. Low Entropy has provided scaffolding for my personal growth through helping me improve my weaknesses in a supportive environment and apply my strengths. With the help of this foundation, I have grown to be a confident leader, a dedicated student and a loving friend. I am excited to continue being a part of Low Entropy and watch it thrive!